Office 365: correo, onedrive, skype, onenote, grupos, planes, yammer, teams...

En el post anterior de este blog, os proponía dos recursos muy interesantes de Avanade sobre el diferente uso y aplicación de todo el conjunto de herramientas de comunicación y colaboración de Microsoft: http://www.pgpsi.com/2017/08/herr-comunicacion-y-colaboracion-cual.html

Y como comentaba, esta es una duda e inquietud que siempre surge en todos los talleres y sesiones de trabajo que llevamos a cabo, desde el MICProductivity, en los procesos de adopción y gestión del cambio asociados a esta plataforma.

En su momento preparé un resumen / descripción del "para qué" de algunas de estas aplicaciones con el objetivo de orientar su uso y aplicación en el día a día de las organizaciones.

Lo comparto por si fuera de vuestro interés:

Correo
comunicaciones "1 a pocos", sin continuidad en el tiempo y "privadas" y, básicamente, como herramienta de comunicación con profesionales de fuera de la compañía

OneDrive
almacenamiento "personal" de archivos coedición online y compartición con terceros (internos y externos)

Skype Empresarial
comunicación en tiempo real (mensajería instantánea, audio y videoconferencia, reuniones virtuales…) compartiendo recursos (pantalla, aplicaciones, sondeo, …) y con la posibilidad de grabar los reuniones. uso interno y externo

OneNote
repositorios digitales "online" para reunir, en un único punto las notas, ideas, informaciones,… generales y por proyectos (departamentos, áreas,…) accesibles desde cualquier dispositivo y ubicación y compartidos con los equipos de trabajo uso interno y externo

Grupos y planes
trabajo en equipos y proyectos, compartiendo recursos: calendario (Outlook, archivos (sitio SharePoint), bloc de notas (OneNote)… y las tareas de equipo (Planner) con comunicaciones centralizadas y continuas y abiertas a todo el equipo, manteniendo el historial de las mismas y sin necesidad de configurar permisos (administración) de acceso. Uso interno (profesionales de la organización) con la opción de invitar a profesionales externos a la compañía

Yammer (Red Social Corporativa)
conversación y compartición más allá de los equipos y proyectos, a través de toda la organización y localización de recursos y conocimiento

Teams
entorno de trabajo centralizado ("hub") de los equipos y proyectos organizado por temáticas o subáreas (canales) con acceso a los recursos compartidos: ficheros (sitio SharePoint), planes (Planner), bloc de notas (OneNote), webs… y aplicaciones de terceros (conectores) con una comunicación basada en "chats", continuas, abiertas a todo el equipo, con un historial e integrado con la herramienta de audio/videoconferencia (Skype) con acceso a nuestro calendario (Outlook) y a nuestros documentos (OneDrive Empresarial). Uso interno de los profesionales de la empresa y con externos (en breve)

“Gestión eficiente de las comunicaciones 2.0”

(Post publicado en el blog corporativo de inPreneur, www.actioningorganizations.com sobre mi participación esta mañana en un taller en Can Calderon, Viladecans)

Esta mañana, Ramon Costa, Dynamic Partner y Cofounder de nuestra compañía, inPreneur, ha dinamizado un taller de  “Como conseguir una mejor eficiencia en nuestras comunicaciones” en Can Calderon, en Viladecans.

Com aconseguireficienciaenlesnostrescomunicacionsdiaries ramoncosta from Ramon Costa

 

Compartimos su material de apoyo junto dos materiales complementarios de los que se han comentado durante la sesión como un conjunto de recomendaciones para la gestión eficiente del correo electrónico y el uso de las redes sociales en las organizaciones

Redes sociales y-empresas-visiongeneral from Ramon Costa

 

Introduccion gestion correoelectronico-ramoncosta from Ramon Costa

Gestió eficient de les comunicacions, en el nostre dia a dia

Èxit total a la sessió d’aquest matí al Parc Tecnològic del Vallès (www.ptv.es) organitzada conjuntament entre el MIC Productivity (www.micproductivity.com) i Afirma Group (www.afirma.biz) sobre “Marqueting Digital i Comunicacions”.

Tal i com hem acordat, comparteixo, a través del blog el meu material de suport de la xerrada ‘Com aconseguir eficiència en les nostres comunicacions diàries’

Com aconseguireficienciaenlesnostrescomunicacionsdiaries ramoncosta-ptv-20120926vrc from Ramon Costa

I incloc, també, com he proposat als assistents, un material complementari sobre ‘Xarxes Socials’ i ‘Gestió eficient del correu electrònic’ per a completar el contingut.

Redes sociales y-empresas-visiongeneral from Ramon Costa

Introduccion gestion correoelectronico-ramoncosta from Ramon Costa

I, finalment, volia compartir, també, com a exemple, de bones pràctiques, l’esquema conceptual/mental que vaig elaborar per a preparar la meva intervenció.

Las tecnologías de la comunicación y la colaboración en los proyectos (Material)

Esta tarde he tenido ocasión de impartir una ponencia sobre ‘Las tecnologías de la comunicación y la colaboración en los proyectos’ enmarcada en el ciclo de conferencias sobre ‘Gestión de Proyectos’ de las Escuelas Universitarias Gimbernat i Tomàs Cerdà (www.eug.es).

Aprovecho para compartir tanto los diferentes videos utilizados durante la sesión como el material de apoyo de la presentación.

Eug 20120411-conferencia-tecn comcol-proyectos

View more presentations from Ramon Costa

 

La comunicación los proyectos (y sus dificultades – humor)

Uso de comunicaciones unificadas en el día a día de una organización

Herramientas de colaboración aplicadas a proyectos

Herramientas colaborativas para un trabajador en movilidad

Microsoft “Future of productivity” (Video)

That’s a real present!

Article in press (iProductivity workshop in Terrassa)

Last week I had the opportunity to participate in the iProductivity Workshop that our center (Microsoft Innovation Center – Productivity Center) organized at the Commerce Chamber of Terrassa (Barcelona).

I want to share with you an article appeared in local press, then day after.

Diari terrassa jornadacct-errassa-ramoncosta

View more documents from Ramon Costa i Pujol.

iProductivity: How to present it through videos

Yesterday, I was in charge of a presentacion about ‘iProductivity Technologies” and “The new world of the work”, in Barcelona.

Preparing the presentation I made the exercise to think how I could explain it using only videos.

And this is the result.

I know it is not sufficient, but it is a good exercise.

 

Smart communications (3) … during telephone/video conferences

Following the recomendations I published in previous posts about smart communications (with emails: http://www.pgpsi.com/2010/01/smart-communication-with-emails-1.html and on the telephone Smart communications … on the telephone (2)) in this one I will cover some rules to apply during telephone and video conferences.

Telephone and video conferences are a very important tools to facilitate virtual communications and hold virtual meetings.

So:

• Are you organizing the conference? Then familiarize yourself with the technical aspects beforehand. This way you have one less stress factor during the meeting.
• Related documents should be distributed in advance. Ideally, you have a participant at the other location with whom you can go through possibles critical or difficult points in advance.
• Even if the agenda is tight, give everyone the opportunity at the beginning to acquaint themselves with each other. Personal contact is an important basis for future positive teamwork.
• The conference should be conducted in English it the participants are multinational. Avoid side conversations in your mother tongue. This is even more irritating than during a normal meeting and, moreover, impolite.
• Make sure that only one person speaks at a time. Conciously speak loud and clear, avoing background noises.
• Minutes should be distributed within three working days (maximum), answering the quetions “Who is to do what and when?”

Smart communications … on the telephone (2)

In a previous post in this blog (http://www.pgpsi.com/2010/01/smart-communication-with-emails-1.html), I shared with you a set of ‘good practices’ proposal to improve communications wiht the email.

As I said, email is one of the most used tools in communication processes in companies and projects. And of course, the other is telephone.

In this second post, I want to cover the use of telephone in these processes:

• Say at the beginning what the call is about and which points you want to address. Give notice of longer phone calls.
• Prepare important documents. If they could be of use, send them in advance to your counterparts. What objections or questions could the person have?
• Verbaly summarize the outcome and measures at the end of the phone call. Briefly record the details in writing.
• Turn on your answerphone when absent from your desk for a longer period. If you have a business cellular phone enter the number in the ‘notes’ address book.
• When making overseas calls pay attention to the time zone where your counterpart is located. Think beforehand about the English terminoloy you may need.
• Should you have problems getting in contact with someone abroad by telephone? Try reaching a third person! Call a different person you know at the same place.

Smart communication …. with emails (1)

Communication are key in businesses, companies and project management.

And one of the more used tools, at this moment, is email. So it is very important to apply a set of ‘good practices’ in order to improve communications.

Some years ago, I had the opportunity to access the internal ‘communications code’ of a very important, and international, company (I will maintain the confidentiality of the company, of course).

In this and next posts in the blog, I will share with you, some of these rules.

Firs of all, let’s review the proposals of how to use emails in order to have a ‘smart communication’:

• Before writing an email think carefully about who is interested in the content. Keep distribution to a minimum.
• Every email should have a significant subject heading. Also include what is required of the recipient.
• Even with email correspondence, you are not communicating with computers but with people. Therefore, use a correct form of address as well as a form of greeting at the end.
• Keep your message short without being too brief. It is better to use the telephone for complex matters. Avoid unnecessary technical terms. Read through each email before sending it.
• Do you want to avoid making a bad impression? Then refrain from writing emails just in lower-case or upper-case and do not use emoticons. Spaces and puctuation make your message easier to read. Use abbreviations sparingly.
• emails are not a suitable medium to dispel disputes. Always resolve difficult issues in a one-to-one conversation or by phone.
• Spare your counterpart a tedious search by including your address and telephone number in your emails.
• Sensitive information does not belong in an email. Outgoing emails are transmitted via Internet and could be read by unathorized persons.
• Make sparing use of the tools ‘prioritization’, ‘acknowledgment of receipt’ and ‘blid copy’.
• Only send attachements when they are necessary and meaningful. If you reply to or forward an email, only attach the amount of original material required to understand your reply.
• You should reply to emails within 48 hours. If you are absent your counterpart should be informed. Activate your absence agents and enter the relevant information there.
• After a long absence, first read all received emails before answering. One or the other matter may have solved itself. To obtain a better overview, sort incoming mails according to persons.
• You do not have to read every emails as soon as it blinks on your screen. Set yourself a certain time to read and answer your emails.
• Keep in mind that there are cultural differences in the use of the medium. Pick up the phone if your message remains unanswered.
• Retain from printing emails. Store them in files instead. Check regularly what can be deleted. This saves the company money because filed emails take up storage capacity.